Using AI in Quality Engineering: From Weeks to Hours, Without Losing Expert Control
Most teams are experimenting with AI in quality engineering. Very few trust it enough to make it part of the real work. The gap says a lot about how test case generation should be built.
Ask a test engineer at a standards body or a technical company whether AI could help them write and execute test cases, and most will say yes without hesitation. Ask whether they have a tool they rely on for it, and the answer changes.
That gap is now measured.
The 2025-26 World Quality Report found that 43% of organizations are experimenting with generative AI in quality engineering, but only 15% have scaled it enterprise-wide. In the same study, 58% cite challenges in adopting AI-powered tools.
Put those numbers together and the picture is clear. The interest is there. The intent is there. What is missing is a tool teams trust enough to move from a side experiment into everyday work.
This is not a story about teams that are behind. It is a story about teams that tried, hit the same wall, and are still waiting for something built for the way they work.
Where the usual tools fall short
Standards organizations and technical teams do not start from a blank page. They start from long, dense specifications: clauses, annexes, tables, definitions, cross-references, and "shall" requirements that each need to be tested.
Turning that into test cases is slow, manual, and easy to get wrong. Someone has to read every requirement, decide how to verify it, write the steps, and keep the link back to the source so the work holds up under review.
A generic AI chatbot can draft something that looks like a test case. But it does not know your specification, it fills gaps with invented detail, and it gives you no way to see what a given test case is based on. For conformance and compliance work, an answer you cannot trace is an answer you cannot use.
The report reflects the same worry. The top barriers this year are no longer about strategy or skills. They are about trust: hallucination and reliability concerns and data privacy risks now sit at the top of the list. And in most standards and regulated settings, those specifications are confidential in the first place, so pasting them into an outside tool is not an option.
So the problem is not really "should we use AI to generate test cases." Teams already want to. The problem is that the tools they have tried ask them to accept output they cannot see into, cannot correct easily, and cannot keep inside their own perimeter.
Why we built the Test Case Generator
We built the Test Case Generator for exactly this situation: teams that want AI in their testing but need to trust what comes out of it and stay in control of every step.
It takes you from a specification to validated requirements, then to test cases and test scripts. Soon it will run those tests for you as well, with Test Case Execution (TCE).
The principle is simple. The expert stays in the middle. The AI does the searching, drafting, and formatting. The expert makes the decisions.
That means every step is grounded in your own specifications and the context we already hold about your company. Every step is visible, so you can see what a result is based on. And every step can be checked and modified before the next step runs.
We didn't design this in a vacuum. The Test Case Generator was built in collaboration with GSMA, one of our clients, on exactly this kind of standards work. In their case, it turned test case preparation that used to take weeks into a matter of hours: 560 test cases, and 280 hours saved, without taking review out of their experts' hands. GSMA wrote about how we built it together, in their own words: https://www.gsma.com/get-involved/gsma-membership/gsma_resources/from-standards-to-test-cases-with-ai/
The market is already moving this way. The same World Quality Report shows generative AI in quality engineering shifting toward test case design and requirements refinement. That is precisely the work the Test Case Generator is built around, and it is the part where getting the trust model right matters most.
Here is what you can do with it.
1. Extract the requirements from your specifications
Upload your specification. The Test Case Generator reads it and extracts the requirements in a few minutes, using the context it already holds about your company and your standards.
No expert is replaced here. This step belongs to the expert. Every requirement can be reviewed and modified easily before anything is built on top of it, so you are always working from a list you have confirmed, not one you have to take on faith.
2. Generate test cases from the requirements you validated
Once you have validated the requirements, the tool turns them into test cases. Each test case comes with its full content: the test steps, the requirement it maps back to, and more.
Each test case also carries an AI Score, so you can see how confident the AI is and what the result is based on before you rely on it. The score breaks down into three parts:
Requirement Coverage: how well the test case reflects the requirement you provided.
Spec Utilization: how much it drew on your specification and context beyond the requirement itself.
Grounded Accuracy: whether it stayed factual without adding unsupported assumptions, in other words no hallucinations.
This is what turns a black box into something a reviewer can actually use. You are not guessing whether a test case is solid. You can see it, and you decide what to keep.
3. Turn your test cases into test scripts
Choose your test type and your language, and the tool generates the test script for all of your test cases in a few minutes.
Like every other step, the output is there to be checked and modified, not accepted blindly. You get to the finished script far faster, without giving up the review that makes it trustworthy.
These three steps are the core of the workflow, but there is more to the tool than fits in one article, from delta generation that produces only the test cases a specification change actually requires, to coverage tracking that makes sure no testable requirement is left without a test. You can see the full picture, and try it yourself, here: https://understand.tech/product/apps/tcg
And it is about to do more. Test Case Execution is coming soon, so the same tool that writes your test cases and scripts will also run them. This is the biggest time saver of all: the tests run and re-run on their own, overnight, on weekends, or the moment a specification changes, so a full pass no longer waits for someone to be free to start it.
The expert is the point, not the obstacle
The 15% who have scaled AI in their quality engineering did not find a tool that replaces their people. They found workflows their people trust.
That is the idea the Test Case Generator is built on. Not to remove professional judgment, but to remove the searching, copying, and formatting that surrounds it, so your experts spend their time on the decisions that matter and less of it on preparation.
Teams already want AI in their testing. The numbers make that clear. What closes the gap is not a bigger promise or a smarter chatbot. It is a tool that keeps the expert in the middle, shows its work at every step, and can be corrected whenever they need to correct it.
The tools that scale will not be the ones that promise to think for you. They will be the ones that do the heavy lifting, show their work, and leave every real decision with the person whose name is on the result. That is what we set out to build, and it is why the teams using the Test Case Generator move faster without loosening their grip on the work.
Source: The 2025-26 World Quality Report, published by Capgemini, Sogeti and OpenText. You can read it here: https://www.capgemini.com/insights/research-library/world-quality-report-2025-26/
