🚀 A Smarter, More Controllable AI Platform

We're excited to introduce our July 2025 updates, designed around what matters most to our users: performance, automation, and control.

🧠 A More Powerful AI Model

Our core LLM Understand AI (used in Enterprise and On-Premise plans) has been upgraded to a 32-billion-parameter architecture, delivering better reasoning and improved context understanding.

💡 This means faster and more accurate answers, across more complex tasks—while running entirely within your own secure infrastructure (no third-party API calls).

🧭 One-Click Reasoning Mode

You can now toggle Reasoning Mode per assistant—no need to switch models.
Enable it when you need deep thinking; disable it when speed matters most.

🔁 Auto-Update Your Assistants

Our most requested feature is here.

You can now automatically refresh your assistant’s knowledge by selecting a data source and an update frequency (daily, weekly, etc.).

No more manual retraining—set it and forget it.

🔗 New Enterprise Integrations

HubSpot → For sales copilots that respond using real CRM data
ServiceNow → For support copilots trained on live tickets and knowledge bases

You can now ground answers directly in the tools your team already uses.

📄 Transparent Source Referencing

Based on customer feedback, we’ve enhanced our retrieval pipeline to provide fine-grained references for assistant responses.

Now, each part of an answer is linked to its exact source chunk, whether from a document, web page, or structured database.

This allows your teams to:

Verify claims instantly
Audit assistant output
Build trust with traceable, explainable responses

💬 Better Chat Experience

We’ve improved usability across the platform:

Stop a long answer mid-generation
Enhanced chat layout and navigation
Faster access to chat history and responses

⏱️ History Context Control

You can now selectively pull past conversations into context, giving your assistant awareness only when you choose.

Choose how much history to include:

By number of messages
By time window (e.g., last 10 minutes, last hour)

This gives you control over continuity and memory, without forcing persistent history by default.

🌙 Dark Mode

A sleek new look. Dark Mode is now available across the platform and syncs with your system preferences.

🔧 Ready to Explore?

All features are available now.
If you're on an Enterprise or On-Premise plan, you can enable them directly from your assistant settings.

Need help? Contact us at contact@understand.tech

July Platform Update – Smarter AI, Auto Updates, and More Control: